Integrated Program Manager

Integrated Program Manager
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We are looking for an experienced Program Manager to join the RL Portal MarCom Squad - the team that creates all Marketing communications: from integrated campaigns across paid and owned marketing channels to in-product experiences, to new, experimental work streams ensuring a high-quality experience for our target audiences.
Integrated Program Manager Responsibilities
  • Define, architect and implement workflow systems and foundational structures that drive Squad execution e.g. establishing internal vs external asset delivery models and resources
  • ways-of-working, timelines, review processes, developing agency contracts and staffing agreements.
  • Drive workflow acting as the centralized ops role for omni-channel creative, and liaising with large cross functional groups (Integrated Marketing, Creative, Media and our agency partners) to deliver high-quality marketing assets, often with tight deadlines.
  • Create strong working partnerships Integrated Marketers, Channel, Creative, Design, Legal and Product teams and external agencies driving alignment, both North-South and East-West to deliver against overall program objectives.
  • Operate autonomously and mobilize the team towards forward progress, action, and results by anticipating needs and removing obstacles.
  • Orchestrate how creative projects fit within the wider business portfolio through the lens of objectives, impact, budget, risks and resources.
  • Create order out of ambiguity and complexity, with the ability to wrestle all sizes and shapes of projects to successful outcomes.
  • Apply a systems approach to MarCom asset development and go beyond the immediate workstream to create scalable, repeatable systems for the Portal Squad.
  • Develop systems for continuous output at the level and pace the MarCom Squad requires.
  • Evolve operational structures to support the Squad’s needs.
  • Create efficiency and remove redundancy by seeing patterns, creating standardized processes and optimizing workstreams.
  • Reports directly to the Head of Program Management, Portal.
Minimum Qualifications
  • 10+ years client-facing experience within a creative agency or brand/company in a demonstrably equivalent role.
  • Proven experience managing large-scale integrated campaigns.
  • Proven experience operating at multiple altitudes from high-level operational planning to tactical execution, managing multiple sub-work streams at once.
  • Experience as lead point of contact on projects and programs.
  • Experience with the creative development process from reviews to delivery across a range of MarCom assets and workflows.
  • Experience in creative strategy and development, production, editorial, finishing and delivery/trafficking.
  • Experience in cross-functional collaboration and planning.
  • Creative operations experience in setting priorities, problem-solving, multi-tasking, and negotiation.
Preferred Qualifications
  • Experience working with a large, matrixed, global tech company, ideally with experience in a rapidly scaling department.
  • Experience building and optimizing systems, tools and standards that improve MarCom output within the organization.
  • Experience working as a cross-functional program lead within a fast-paced, often ambiguous, start-up environment.
  • Proven experience wrestling the most complex Marketing programs to order.
  • Successful mentor to more junior members of the team.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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