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Meta is looking for a Client Solutions Manager (CSM) to join our Global Business Group team. The CSM will work with strategic advertisers in Vietnam, who are operating multi-channel, and focus on commerce and brand marketing on the Meta platforms. The position will be based in Singapore.
The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Client Solutions Manager, Vietnam Responsibilities
- Strategize, plan and implement all elements of clients' advertising campaigns with a focus on both short-term performance and long-term growth
- Understand clients' objectives and the market trends to engage and provide the optimal solutions to the clients
- Co-develop the account strategy and contribute to the overall vertical / regional strategy
- Work with local, regional, and global cross-functional teams to share, establish and improve best practices and procedures
- Work directly with key clients as a Facebook advertising expert
- Educate clients on Meta’s advertising processes, tools, products, and best practices
- Help clients and other team members find new, better methods for planning, managing and implementing Facebook ad campaigns
- Be a pillar of knowledge within the team on Meta advertising products and methodologies
Minimum Qualifications
- 4+ years of experience in performance marketing and/or account management and/or data analysis role
- Demonstrate ability to think strategically about complex issues on a macro and micro level, leading to thoughtful recommendations and action plans
- Ability to spot trends/patterns and identify marketing opportunities in a timely manner
- Strong communication skills to both internal and external stakeholders
- Ability to prioritize work and focus on high-priority tasks
- Knowledge in Vietnam market and language fluency in Vietnamese are essential as the role required to manage business strategy and communication in local language
Preferred Qualifications
- Bachelor's degree or equivalent practical experiences
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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